Terms of Service
1. Acceptance of Terms
By accessing or using Mycorr ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.
These Terms constitute a legally binding agreement between you and Recons Ltd, a company incorporated in England and Wales under company number 14359202, with its registered office at Office 9, Dalton House, 60 Windsor Avenue, London SW19 2RR, United Kingdom ("Recons Ltd", "we", "us", or "our").
You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you are at least 16 years old. If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms.
2. Definitions
- "Content" means any data, text, files, schemas, table structures, database configurations, or other materials that you upload, create, store, or transmit through the Service.
- "Service" means the Mycorr web application, including all features, tools, and APIs provided at space.mycorr.app or any successor domain.
- "User" means any individual who accesses or uses the Service, whether as a registered account holder or otherwise.
3. Description of Service
Mycorr is a collaborative data modelling and database management platform that enables teams to model database schemas, manage data with real-time synchronisation, and handle data imports from various sources including CSV, Parquet, and Google Sheets.
4. Changes to the Service
- (a) We keep improving the Service, so features may be added, changed, or removed over time.
- (b) We may discontinue the Service, or any part of it. Where we can, we will give you reasonable notice first. If you are on a paid plan, our Refund Policy sets out the refund you are owed, including a refund of unused prepaid fees if we discontinue the Service or the plan you are on.
5. User Accounts
- (a) You can create an account by signing in with Google or by registering with an email address and password. You are responsible for maintaining the security of your Google account credentials or your password.
- (b) You are responsible for all activities that occur under your account.
- (c) You must notify us immediately at support@mycorr.app if you become aware of any unauthorised use of your account.
- (d) You may not create multiple accounts for the same individual.
- (e) We reserve the right to suspend or terminate accounts that we reasonably believe are compromised or being misused.
6. User Responsibilities
You agree to:
- Provide accurate and complete information when using the Service.
- Use the Service only for lawful purposes and in compliance with all applicable laws and regulations.
- Comply with all applicable data protection laws when storing personal data of third parties in the Service.
- Not use the Service in any manner that could damage, disable, overburden, or impair the Service.
7. Acceptable Use
You agree not to:
- Attempt to gain unauthorised access to the Service, other user accounts, or any systems or networks connected to the Service.
- Interfere with or disrupt the Service or servers or networks connected to the Service.
- Upload, transmit, or store any malicious code, viruses, or harmful content.
- Use the Service to store or process data that is subject to specific regulatory requirements (such as protected health information under HIPAA or payment card data under PCI DSS) unless you have independently ensured compliance with those requirements.
- Scrape, crawl, or use automated means to access the Service without our prior written consent.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
- Circumvent, disable, or interfere with any security features of the Service.
- Use the Service to infringe upon the intellectual property rights of any third party.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Use the Service for any illegal or unauthorised purpose.
8. User Content and Data Ownership
- (a) You retain all ownership rights in your Content. We do not claim ownership of any Content you upload, create, or store through the Service.
- (b) By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free licence to use, copy, store, transmit, and display your Content solely to the extent necessary to provide, maintain, and improve the Service.
- (c) You are solely responsible for the legality, reliability, appropriateness, and intellectual property ownership of your Content.
- (d) You represent and warrant that you have all necessary rights and permissions to upload and use your Content through the Service.
- (e) We may remove or disable access to Content that we reasonably believe violates these Terms or applicable law.
9. Intellectual Property
The Service, including its original content, features, functionality, design, source code, and underlying technology, is owned by Recons Ltd and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
10. Feedback and Suggestions
If you provide us with any feedback, suggestions, ideas, or recommendations regarding the Service ("Feedback"), you hereby assign to us all rights, title, and interest in such Feedback. We shall be free to use, disclose, reproduce, licence, and otherwise distribute and exploit the Feedback without restriction or obligation to you of any kind.
11. Third-Party Services
The Service integrates with third-party services, including Google (for authentication, Google Sheets import, and cloud storage) and Paddle (for purchases of paid plans; see Section 12). Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, or content of any third-party services, and we do not warrant or endorse any third-party services.
12. Paid Plans and Billing
- (a) Some features of the Service are available only on a paid plan. The plans, their prices and what each includes are shown on our pricing page (https://mycorr.app/pricing/) and in the Service before you buy. Enterprise plans are governed by the agreement signed for them where it differs from these Terms.
- (b) Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. The reseller is Paddle.com Market Limited ("Paddle"): you buy a paid plan from Paddle, and Paddle charges your payment method, issues your invoices and receipts, and calculates and collects any applicable taxes. Your purchase is also subject to Paddle's buyer terms, which Paddle presents at checkout.
- (c) A paid plan is bought for an organization in the Service and is billed per seat. Plans renew automatically at the end of each billing period (monthly or yearly) until cancelled.
- (d) Seats. Adding seats takes effect straight away: on a monthly plan the added seats are charged, pro-rated, on the next invoice; on a yearly plan they are charged immediately, pro-rated for the rest of the year. Removing seats takes effect from the start of the next billing period, and an organization cannot hold fewer seats than it has members.
- (e) Cancellation. An owner of the organization can cancel at any time in the Service. Cancellation takes effect at the end of the current billing period: the organization keeps its paid plan until then and then moves to the free plan. Deleting an organization cancels its subscription when the deletion takes effect.
- (f) Failed payments. If a renewal payment fails, Paddle will retry it. The organization keeps full access for the first 7 days; from day 8 it becomes read-only (you can still view and export your Content) until the payment succeeds. If the payment has still not succeeded by day 40, the organization moves to the free plan.
- (g) Moving to the free plan never deletes Content. If an organization then holds more Content or members than the free plan allows, you keep access to what is there, but you cannot add Content or members beyond the free plan's limits until you upgrade or reduce your usage.
- (h) We may change the prices of paid plans. We will tell the organization's owners by email at least 30 days before a price change applies. It applies from the next billing period after that notice, and you may cancel before it applies.
- (i) Refunds are covered by our Refund Policy (https://mycorr.app/refunds/), which forms part of these Terms.
13. Privacy
Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your data as described in the Privacy Policy.
14. WARRANTY DISCLAIMERS
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RECONS LTD EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
- WARRANTIES THAT THE RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.
- WARRANTIES THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.
- WARRANTIES THAT THE SERVICE WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
- WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT OR INFORMATION PROVIDED THROUGH THE SERVICE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT ANY WARRANTY THAT CANNOT BE LAWFULLY EXCLUDED OR LIMITED UNDER APPLICABLE LAW, INCLUDING THE LAWS OF ENGLAND AND WALES.
15. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
- (a) IN NO EVENT SHALL RECONS LTD, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF GOODWILL, OR COST OF PROCUREMENT OF SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- (b) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU FOR THE SERVICE, INCLUDING FEES PAID TO OUR RESELLER PADDLE, DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID ANY FEES, OUR MAXIMUM LIABILITY SHALL BE ZERO POUNDS STERLING (GBP 0).
- (c) THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND SHALL SURVIVE ANY TERMINATION OR EXPIRATION OF THESE TERMS.
NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE LAWFULLY EXCLUDED OR LIMITED UNDER THE LAWS OF ENGLAND AND WALES.
16. Indemnification
You agree to indemnify, defend, and hold harmless Recons Ltd, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
- Your use of the Service.
- Your Content or any data you store, process, or transmit through the Service.
- Your violation of these Terms.
- Your violation of any applicable law or regulation.
- Your violation of any third-party rights, including intellectual property rights or data protection rights.
- Any claim by a third party related to personal data you stored in the Service.
17. Termination
- (a) You may terminate your account at any time by using the account deletion feature in the Service or by contacting us at support@mycorr.app.
- (b) We may suspend or terminate your account at any time, with or without cause, and with or without notice, including but not limited to violations of these Terms. If we end a paid plan, our Refund Policy sets out any refund you are owed.
- (c) Upon termination, your right to use the Service will immediately cease. We may delete your Content and account data in accordance with our data retention policies as described in the Privacy Policy.
- (d) All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to warranty disclaimers, limitation of liability, indemnification, and governing law.
18. Modifications to Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the version number and effective date of these Terms and notify you through the Service. Material changes will require you to review and re-accept the updated Terms before continuing to use the Service. Your continued use of the Service after re-accepting the updated Terms constitutes your agreement to the changes.
19. Dispute Resolution
- (a) If any dispute arises out of or in connection with these Terms or your use of the Service, you agree to first attempt to resolve the dispute informally by contacting us at support@mycorr.app. We will attempt to resolve the dispute through good-faith negotiation for a period of thirty (30) days.
- (b) If the dispute cannot be resolved informally, either party may refer the dispute to mediation in accordance with the Centre for Effective Dispute Resolution (CEDR) Model Mediation Procedure.
- (c) If the dispute is not resolved through mediation within sixty (60) days, either party may bring proceedings in the courts of England and Wales.
20. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Subject to the dispute resolution process in Section 19, the courts of England and Wales shall have exclusive jurisdiction over any disputes arising under these Terms.
If you are a consumer resident in the European Union, you shall also benefit from any mandatory provisions of the law of the country in which you are resident, and nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions.
21. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
22. Entire Agreement
These Terms, together with the Privacy Policy and the Refund Policy, constitute the entire agreement between you and Recons Ltd regarding your use of the Service, and supersede all prior and contemporaneous agreements, proposals, representations, and understandings, whether written or oral.
23. Contact
If you have any questions about these Terms, please contact us at:
Recons Ltd, Office 9, Dalton House, 60 Windsor Avenue, London SW19 2RR, United Kingdom
Company number 14359202
support@mycorr.app